FAQs

Q: What is the deadline for placing orders?

A: Orders must be placed by 8:30 am. the Thursday before the week you want your meals. (Example: Lunches for week of August 17-21 must be ordered by 8:30 am on Thursday, August 13th.)


Q: What is the price for each meal?

A: The price per meal is $4.50 for elementary students. $4.75 for middle school & high school students. 


Q: Can I cancel a meal once the order has been placed?

A: Meals can be cancelled until 8:30 a.m. the Thursday before the week for which the meals were ordered. After 8:30 a.m. all sales are final. 


Q: How do I cancel a meal?

A: To cancel a meal, log in to your account. On the main page there is a "Meals Order" section. There you will see a link that says "cancel" next to the days for which you have ordered. Click on this link and confirm that you would like to cancel this meal. A credit for the value of the meal(s) will be added to your account.


Q: What is your refund policy?

A: We have a "No Refund Policy". Cancelled meals will result in a credit on your school lunch account. This credit will automatically be applied to your next order. The credit that is given is not transferable to any other student. 


Q: What if I have children in multiple grades?

A: When you add children to your account make sure you select the right grade & teacher for each child. For middle & high school students you may use any of their teachers. Each child will have their own profile within your family account. 


Q: What happens if I my child is sick?

A: If your child is out sick, we will issue a credit to their individual lunch account for the missed meal.


Q: What are the drink options with the meals?

A: Drinks are not included in the price of your meal. Milk/juice is $.35 a day.  2% milk, low-fat chocolate milk, and 100 % orange juice are available for purchase. Preschool - 5th grade have the option of paying daily or by semester. Semester pricing is as follows: 

      P3 All day - $17.50/semester or $35.00/year

      P4 All Day - $31.50/semester of $63.00/year

      KT - 5th grade - $31.50/semester or $63.00/year

Middle & high school students have the option of paying daily or purchasing a 45 punch drink pass for $15.75.

Q: Do you have a la carte items available?

A: Yes! We will have some additional items available for purchase. These items can be purchased to supplement lunch or to save for an after school snack.

Q: What is your privacy policy?
A: We will not sell or disclose any contact information submitted through our site to any third party. All personal information will be kept confidential. We will only use your contact information to correspond with you about important matters concerning our lunch program.